Support
Questions, billing, a stuck app, or something that looks broken: email us and a human reads it.
[email protected]
Include the app's subdomain (yourapp.vibekit.bot) or the email on your account so we can find it fast. Every message gets read.
Before you write, these solve the common cases
- Platform status: whether hosting, agents, or deploys are having a wider issue right now.
- App asleep? Free-tier apps sleep when idle and wake on the next visit; the first load after a wake takes a few seconds.
- Out of credits? Credits and top-ups live on the Profile page in the web dashboard and the Profile tab in the iOS app. You can also switch any workspace to the free models and keep building at $0 (the Free plan includes 10 AI sessions a month).
- Agent misbehaving? Ask it to fix the problem first; it can read its own logs. If it is truly wedged, email us with the subdomain.
Docs
- VibeKit docs: quickstart, the REST API, the CLI, and the agent.
- Web dashboard and the iOS app: build, deploy, and manage apps.
- MCP server: use VibeKit from Claude, Cursor, or any MCP client.
- API reference: the full REST surface for scripts and agents.
Security and privacy
Security reports go to the same address with [security] in the subject. Data handling is covered by the privacy policy, and the fine print lives in the terms.